If you have other inquiries, our team will be happy to help you, Contact us!
Q – How do I book a rental bike?
A – Visit our Rentals page to find information about what our partner shop have to offer.
Q – How do I get a demo bike?
Demos are being handled individually by each exhibitor. To access a demo bike, visit their booth and make arrangements directly with the brand reps.
Q – Will there be somewhere to charge my batteries?
A – It’s best for you to charge your bike at your accommodation. We will have limited charging capacity at the festival site. If you are camping at the Naramata Centre, there is power for most campsites.
Q – Saturday has two events. How will I charge my battery before the 2nd stage?
A – The lunch break is long enough for you to recharge your battery. You can use our on-site charging station or a power outlet at your accommodations.
Q – What are the timed stages all about?
A – All timed events are an opportunity for the race-minded folks among us to let loose and see how they stack up against other riders. But these events are a tonne of fun even if you don’t want to race. Just ride at your own pace and enjoy those unique Okanagan trails a little longer than the speedsters.
Q – Where will the races and group rides start?
A – Before each race or ride, we will gather at the Festival Grounds at Manitou Park for a pre-ride brief and instructions on how to get to the start line.
Q – What type of E-Mountain Bikes are allowed to participate?
A – Only Class 1 (pedal assist) e-mountain bikes will be allowed. This is based on the permitting of the land. No throttles allowed.
Q – Am I allowed to use a range extender (i.e. extra battery)?
A – Yes.
Q – If I don’t have an eMTB but still want to race, is that ok?
A – No. This event is for eMTB only. Limited demos and rentals will be available. Join our email list for updates on weekend rental deals and what brands will be offering demos.
Q – What kind of eMountain Bike do you recommend for this event?
A – We recommend a Trail or All-Mountain Bike and something with dual suspension—something with between 140mm and 160 mm of rear wheel travel.
Q – Will we be able to have our own food and water bottles on course?
A – We will have water for you to fill your bottles and food that you can grab in the morning. You are welcome to carry a pack with you for support.
Q – Do I need a support person for this event?
A – No.
Q – Is there a minimum age requirement to enter The MegaVolt?
A – To participate in The MegaVolt you mush be at least 19 years old on Day 1.
Q – Do I need insurance?
A – All participants need to have travel medical insurance that will cover ambulance, air ambulance and medical transport back home.
Q – I bought a pass but can’t make it. What are my options?
A – You are welcome to sell your entry to someone else then contact us at [email protected] to transfer your pass into their name. There are no refunds for this event.
Q – What should I do if I decide to quit mid-race?
A – First, please don’t quit. We want everyone who races to make it to the finish. If, for some reason, you do need to drop out, please make sure you let us know right away so we aren’t scouring the mountains for you.
Q – What if there are less than 5 people in my race category?
A – If there are less than 5 people in your category, you will be put in the category below or above your age group.
